Questions and Answers

Therapy provides an opportunity to understand and resolve your personal problems. Meeting with one of our amazing therapists will allow you to discuss your problems with a non-judgmental, objective listener who can assist in viewing your struggles differently and developing creative solutions. Your therapist will be knowledgeable about a wide variety of issues and able to provide services to meet your needs.

You can learn more at this blog post.

Our office is located at 6 Pompton Ave., Suite 12, Cedar Grove, NJ 07009, at the corner of Pompton Ave. and Franklin Street.

Parking is available in the rear of the building, accessible from Franklin Street.

Prior to, or on the day of your virtual session, your therapist will send you an email with a Google Meet link.

Yes, absolutely! We welcome individuals of all sexual orientations and gender identities. Our therapists are dedicated to providing a safe, inclusive, and supportive space where you can feel comfortable exploring your concerns and goals.

Click the link provided in the email that was shared with you. If you can’t remember your password to get into the portal, select Reset Password and try to get into the account after your password is reset.

Due to licensing restrictions, our therapists can only provide telehealth sessions to clients located in New Jersey at the time of their appointment.

We offer several convenient ways to pay for your sessions:  You can use a credit card (kept securely on file), Zelle, cash, or check. We also accept many major insurance plans, but it's important to note that not all therapists accept all insurances. Please contact us to verify your coverage.

Please note: Cash and check payments are only accepted for in-person sessions at our Cedar Grove office.

We accept a variety of insurance plans to make accessing therapy easier! Our current in-network providers include Aetna, Horizon BCBS, United Healthcare, Oscar, and Oxford.

It's important to note that not all of our therapists accept all of these insurance plans.  To check if your plan is accepted, just give us a call with your insurance information, and we'll be happy to verify your benefits for you.

While we do our best to provide accurate information about your coverage, insurance companies can sometimes deny claims for various reasons.

Medicare and Medicaid: Unfortunately at this time we are not in-network with Medicare or Medicaid plans. However, if you have secondary insurance, we may be able to accept it, please contact us with your insurance details and we will verify your coverage.

Medicare Advantage: We may accept some Medicare Advantage plans. Please contact us with your plan information so we can verify your coverage.

Important Note: If we do not accept your insurance plan (including Medicare, Medicaid, secondary insurance, or Medicare Advantage), we will provide you with a superbill. This is a detailed receipt that you can submit to your insurance company for potential out-of-network reimbursement.

If we don't accept your insurance plan, or if you don't have insurance, you'll be responsible for paying the full session fee at the time of service.

Our rates vary depending on the therapist's credentials and experience.

• Licensed Social Worker (LSW): $140* per session
• Licensed Clinical Social Worker (LCSW): $185* per session

We're also happy to provide you with a superbill (a detailed receipt) that you can submit to your insurance company for potential out-of-network reimbursement, if applicable.

* If paying by credit card, there will be a 3% fee.

We have a 24 hour cancellation policy. Your spot is reserved in advance which means other people are unable to reschedule in your place without adequate notice. Our cancellation fee is the cost of one session. Please note that insurance companies DO NOT cover canceled or missed sessions. This is the responsibility of the client.